1.
Lambrecht, Thjis; Whittle, Jane (Ed.)
Labour Laws in Preindustrial Europe: The Coercion and Regulation of Wage Labour, c.1350-1850 Collection
2023.
@collection{nokey,
title = {Labour Laws in Preindustrial Europe: The Coercion and Regulation of Wage Labour, c.1350-1850},
author = { },
editor = {Thjis Lambrecht and Jane Whittle},
year = {2023},
date = {2023-05-01},
urldate = {2023-05-01},
abstract = {Many economic historians have assumed that labour in Western Europe was 'free' after the end of serfdom in the fifteenth century. These assumptions are increasingly being questioned and labour laws have been identified as creating significant restrictions on workers' freedom. This collection is the first book to look at labour laws across Western Europe from a longer-term perspective. It is interdisciplinary in nature bringing together studies in social, political, economic and legal history.
Elements of labour legislation appeared before the Black Death, but were strengthened afterwards particularly in places and periods where labour became scarce. The collection focuses on the rural economy in the late medieval and early modern period. It provides a series of studies which introduce a range of approaches to labour regulation and the very idea of labour across Europe. Uniquely, the collection offers observations on the impact of labour laws on everyday social relations. Attempts to regulate work and labour varied widely: in places they amounted to wishful thinking on the part of the regional authorities, whereas elsewhere they could impose severe limitations on individual freedoms.},
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Many economic historians have assumed that labour in Western Europe was 'free' after the end of serfdom in the fifteenth century. These assumptions are increasingly being questioned and labour laws have been identified as creating significant restrictions on workers' freedom. This collection is the first book to look at labour laws across Western Europe from a longer-term perspective. It is interdisciplinary in nature bringing together studies in social, political, economic and legal history.
Elements of labour legislation appeared before the Black Death, but were strengthened afterwards particularly in places and periods where labour became scarce. The collection focuses on the rural economy in the late medieval and early modern period. It provides a series of studies which introduce a range of approaches to labour regulation and the very idea of labour across Europe. Uniquely, the collection offers observations on the impact of labour laws on everyday social relations. Attempts to regulate work and labour varied widely: in places they amounted to wishful thinking on the part of the regional authorities, whereas elsewhere they could impose severe limitations on individual freedoms.
Elements of labour legislation appeared before the Black Death, but were strengthened afterwards particularly in places and periods where labour became scarce. The collection focuses on the rural economy in the late medieval and early modern period. It provides a series of studies which introduce a range of approaches to labour regulation and the very idea of labour across Europe. Uniquely, the collection offers observations on the impact of labour laws on everyday social relations. Attempts to regulate work and labour varied widely: in places they amounted to wishful thinking on the part of the regional authorities, whereas elsewhere they could impose severe limitations on individual freedoms.
2.
Narlı, Nilüfer; Akdemir, Ayşegül
Female Emotional Labour in Turkish Call Centres: Smiling Voices Despite Low Job Satisfaction Journal Article
In: Sociological Research Online, vol. 24, iss. 3, pp. 278-296, 2019.
@article{nokey,
title = {Female Emotional Labour in Turkish Call Centres: Smiling Voices Despite Low Job Satisfaction},
author = {Nilüfer Narlı and Ayşegül Akdemir},
year = {2019},
date = {2019-01-01},
urldate = {2019-01-01},
journal = {Sociological Research Online},
volume = {24},
issue = {3},
pages = {278-296},
abstract = {This study examines emotional labour practices of Turkey’s growing call centre business in which mainly women are employed in precarious conditions. The findings reveal that providing emotional labour to customers is an important but undervalued aspect of work and that the external conditions of work life (especially unemployment threat) diminish the workers’ power to resist the work conditions.
},
keywords = {},
pubstate = {published},
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This study examines emotional labour practices of Turkey’s growing call centre business in which mainly women are employed in precarious conditions. The findings reveal that providing emotional labour to customers is an important but undervalued aspect of work and that the external conditions of work life (especially unemployment threat) diminish the workers’ power to resist the work conditions.
3.
Narlı, Nilüfer; Akdemir, Ayşegül
Job Satisfaction in Turkish Call Centres Book Chapter
In: Babacan, Hasan; Premovic, Marijan (Ed.): Academic Studies in Social, Human and Administrative Sciences, pp. 101-123, 2018.
@inbook{nokey,
title = {Job Satisfaction in Turkish Call Centres},
author = {Nilüfer Narlı and Ayşegül Akdemir },
editor = {Hasan Babacan and Marijan Premovic},
year = {2018},
date = {2018-01-01},
urldate = {2018-01-01},
booktitle = {Academic Studies in Social, Human and Administrative Sciences},
pages = {101-123},
abstract = {This study deals with the working conditions of women working in call centres. The statistical data is based on Turkey’s 6 large cities. The findings reveal that wages, working hours and night shifts are the biggest factors that lower workers’ job satisfaction. In addition the longer women work in the sector, the less satisfied they are with the work.
},
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pubstate = {published},
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This study deals with the working conditions of women working in call centres. The statistical data is based on Turkey’s 6 large cities. The findings reveal that wages, working hours and night shifts are the biggest factors that lower workers’ job satisfaction. In addition the longer women work in the sector, the less satisfied they are with the work.
4.
Terra, Paulo Cruz
Free and Unfree Labour and Ethnic Conflicts in the Brazilian Transport Industry: Rio de Janeiro in the Nineteenth Century Journal Article
In: International Review of Social History , vol. 59, iss. 1, pp. 113-132, 2014.
@article{nokey,
title = {Free and Unfree Labour and Ethnic Conflicts in the Brazilian Transport Industry: Rio de Janeiro in the Nineteenth Century},
author = {Paulo Cruz Terra},
year = {2014},
date = {2014-01-01},
journal = {International Review of Social History },
volume = {59},
issue = {1},
pages = {113-132},
abstract = {Over the course of the nineteenth century, major changes transformed the transport of people and freight in Rio de Janeiro, the capital of Brazil during this period. These transformations involved both technological change, as transport evolved first from carriages and carts to horse-drawn trams and then to electric trams, as well as economic developments, such as the establishment of the first tram companies, many of which became important vehicles for foreign capital to enter Brazil. Although there has been extensive research from various angles into the changes undergone by the city's transport sector, there remains, however, a significant lacuna in the existing literature: the workers involved in that sector. The aim of this article is to analyse the workforce of the urban transport sector in Rio de Janeiro in the nineteenth century, and to understand the labour that these workers provided, how they were affected by the transformations in the sector, and, at the same time, how they responded to those transformations. During this period, issues such as the connections between free and unfree labour, ethnic conflicts, and work regulation were very important in transport work in Rio de Janeiro, and they are explored in the text.
},
keywords = {},
pubstate = {published},
tppubtype = {article}
}
Over the course of the nineteenth century, major changes transformed the transport of people and freight in Rio de Janeiro, the capital of Brazil during this period. These transformations involved both technological change, as transport evolved first from carriages and carts to horse-drawn trams and then to electric trams, as well as economic developments, such as the establishment of the first tram companies, many of which became important vehicles for foreign capital to enter Brazil. Although there has been extensive research from various angles into the changes undergone by the city's transport sector, there remains, however, a significant lacuna in the existing literature: the workers involved in that sector. The aim of this article is to analyse the workforce of the urban transport sector in Rio de Janeiro in the nineteenth century, and to understand the labour that these workers provided, how they were affected by the transformations in the sector, and, at the same time, how they responded to those transformations. During this period, issues such as the connections between free and unfree labour, ethnic conflicts, and work regulation were very important in transport work in Rio de Janeiro, and they are explored in the text.
2023
Lambrecht, Thjis; Whittle, Jane (Ed.)
Labour Laws in Preindustrial Europe: The Coercion and Regulation of Wage Labour, c.1350-1850 Collection
2023.
Abstract | Tags: agrarian labour and rural history, early modern history, labour markets, longue duree, medieval history, service, wage labour, western europe, work contracts, working conditions, working time
@collection{nokey,
title = {Labour Laws in Preindustrial Europe: The Coercion and Regulation of Wage Labour, c.1350-1850},
author = { },
editor = {Thjis Lambrecht and Jane Whittle},
year = {2023},
date = {2023-05-01},
urldate = {2023-05-01},
abstract = {Many economic historians have assumed that labour in Western Europe was 'free' after the end of serfdom in the fifteenth century. These assumptions are increasingly being questioned and labour laws have been identified as creating significant restrictions on workers' freedom. This collection is the first book to look at labour laws across Western Europe from a longer-term perspective. It is interdisciplinary in nature bringing together studies in social, political, economic and legal history.
Elements of labour legislation appeared before the Black Death, but were strengthened afterwards particularly in places and periods where labour became scarce. The collection focuses on the rural economy in the late medieval and early modern period. It provides a series of studies which introduce a range of approaches to labour regulation and the very idea of labour across Europe. Uniquely, the collection offers observations on the impact of labour laws on everyday social relations. Attempts to regulate work and labour varied widely: in places they amounted to wishful thinking on the part of the regional authorities, whereas elsewhere they could impose severe limitations on individual freedoms.},
keywords = {agrarian labour and rural history, early modern history, labour markets, longue duree, medieval history, service, wage labour, western europe, work contracts, working conditions, working time},
pubstate = {published},
tppubtype = {collection}
}
Many economic historians have assumed that labour in Western Europe was 'free' after the end of serfdom in the fifteenth century. These assumptions are increasingly being questioned and labour laws have been identified as creating significant restrictions on workers' freedom. This collection is the first book to look at labour laws across Western Europe from a longer-term perspective. It is interdisciplinary in nature bringing together studies in social, political, economic and legal history.
Elements of labour legislation appeared before the Black Death, but were strengthened afterwards particularly in places and periods where labour became scarce. The collection focuses on the rural economy in the late medieval and early modern period. It provides a series of studies which introduce a range of approaches to labour regulation and the very idea of labour across Europe. Uniquely, the collection offers observations on the impact of labour laws on everyday social relations. Attempts to regulate work and labour varied widely: in places they amounted to wishful thinking on the part of the regional authorities, whereas elsewhere they could impose severe limitations on individual freedoms.
Elements of labour legislation appeared before the Black Death, but were strengthened afterwards particularly in places and periods where labour became scarce. The collection focuses on the rural economy in the late medieval and early modern period. It provides a series of studies which introduce a range of approaches to labour regulation and the very idea of labour across Europe. Uniquely, the collection offers observations on the impact of labour laws on everyday social relations. Attempts to regulate work and labour varied widely: in places they amounted to wishful thinking on the part of the regional authorities, whereas elsewhere they could impose severe limitations on individual freedoms.
2019
Narlı, Nilüfer; Akdemir, Ayşegül
Female Emotional Labour in Turkish Call Centres: Smiling Voices Despite Low Job Satisfaction Journal Article
In: Sociological Research Online, vol. 24, iss. 3, pp. 278-296, 2019.
Abstract | Tags: emotional labour, gender, qualitative research, sociology, turkey, working conditions
@article{nokey,
title = {Female Emotional Labour in Turkish Call Centres: Smiling Voices Despite Low Job Satisfaction},
author = {Nilüfer Narlı and Ayşegül Akdemir},
year = {2019},
date = {2019-01-01},
urldate = {2019-01-01},
journal = {Sociological Research Online},
volume = {24},
issue = {3},
pages = {278-296},
abstract = {This study examines emotional labour practices of Turkey’s growing call centre business in which mainly women are employed in precarious conditions. The findings reveal that providing emotional labour to customers is an important but undervalued aspect of work and that the external conditions of work life (especially unemployment threat) diminish the workers’ power to resist the work conditions.
},
keywords = {emotional labour, gender, qualitative research, sociology, turkey, working conditions},
pubstate = {published},
tppubtype = {article}
}
This study examines emotional labour practices of Turkey’s growing call centre business in which mainly women are employed in precarious conditions. The findings reveal that providing emotional labour to customers is an important but undervalued aspect of work and that the external conditions of work life (especially unemployment threat) diminish the workers’ power to resist the work conditions.
2018
Narlı, Nilüfer; Akdemir, Ayşegül
Job Satisfaction in Turkish Call Centres Book Chapter
In: Babacan, Hasan; Premovic, Marijan (Ed.): Academic Studies in Social, Human and Administrative Sciences, pp. 101-123, 2018.
Abstract | Tags: quantitative research, sociology, turkey, working conditions
@inbook{nokey,
title = {Job Satisfaction in Turkish Call Centres},
author = {Nilüfer Narlı and Ayşegül Akdemir },
editor = {Hasan Babacan and Marijan Premovic},
year = {2018},
date = {2018-01-01},
urldate = {2018-01-01},
booktitle = {Academic Studies in Social, Human and Administrative Sciences},
pages = {101-123},
abstract = {This study deals with the working conditions of women working in call centres. The statistical data is based on Turkey’s 6 large cities. The findings reveal that wages, working hours and night shifts are the biggest factors that lower workers’ job satisfaction. In addition the longer women work in the sector, the less satisfied they are with the work.
},
keywords = {quantitative research, sociology, turkey, working conditions},
pubstate = {published},
tppubtype = {inbook}
}
This study deals with the working conditions of women working in call centres. The statistical data is based on Turkey’s 6 large cities. The findings reveal that wages, working hours and night shifts are the biggest factors that lower workers’ job satisfaction. In addition the longer women work in the sector, the less satisfied they are with the work.
2014
Terra, Paulo Cruz
Free and Unfree Labour and Ethnic Conflicts in the Brazilian Transport Industry: Rio de Janeiro in the Nineteenth Century Journal Article
In: International Review of Social History , vol. 59, iss. 1, pp. 113-132, 2014.
Abstract | Tags: 19th century, brazil, race, working conditions
@article{nokey,
title = {Free and Unfree Labour and Ethnic Conflicts in the Brazilian Transport Industry: Rio de Janeiro in the Nineteenth Century},
author = {Paulo Cruz Terra},
year = {2014},
date = {2014-01-01},
journal = {International Review of Social History },
volume = {59},
issue = {1},
pages = {113-132},
abstract = {Over the course of the nineteenth century, major changes transformed the transport of people and freight in Rio de Janeiro, the capital of Brazil during this period. These transformations involved both technological change, as transport evolved first from carriages and carts to horse-drawn trams and then to electric trams, as well as economic developments, such as the establishment of the first tram companies, many of which became important vehicles for foreign capital to enter Brazil. Although there has been extensive research from various angles into the changes undergone by the city's transport sector, there remains, however, a significant lacuna in the existing literature: the workers involved in that sector. The aim of this article is to analyse the workforce of the urban transport sector in Rio de Janeiro in the nineteenth century, and to understand the labour that these workers provided, how they were affected by the transformations in the sector, and, at the same time, how they responded to those transformations. During this period, issues such as the connections between free and unfree labour, ethnic conflicts, and work regulation were very important in transport work in Rio de Janeiro, and they are explored in the text.
},
keywords = {19th century, brazil, race, working conditions},
pubstate = {published},
tppubtype = {article}
}
Over the course of the nineteenth century, major changes transformed the transport of people and freight in Rio de Janeiro, the capital of Brazil during this period. These transformations involved both technological change, as transport evolved first from carriages and carts to horse-drawn trams and then to electric trams, as well as economic developments, such as the establishment of the first tram companies, many of which became important vehicles for foreign capital to enter Brazil. Although there has been extensive research from various angles into the changes undergone by the city's transport sector, there remains, however, a significant lacuna in the existing literature: the workers involved in that sector. The aim of this article is to analyse the workforce of the urban transport sector in Rio de Janeiro in the nineteenth century, and to understand the labour that these workers provided, how they were affected by the transformations in the sector, and, at the same time, how they responded to those transformations. During this period, issues such as the connections between free and unfree labour, ethnic conflicts, and work regulation were very important in transport work in Rio de Janeiro, and they are explored in the text.