1.
Özbek, Müge Telci
Keeping Domestic Workers Dependent in Early Twentieth-Century Istanbul Book Chapter
In: Bernardi, Claudia; Müller, Viola; Stojić, Biljana; Vilhelmsson, Vilhelm (Ed.): Moving Workers: Historical Perspectives on Labour, Coercion and Im/Mobilities, 2023.
@inbook{nokey,
title = {Keeping Domestic Workers Dependent in Early Twentieth-Century Istanbul},
author = {Müge Telci Özbek},
editor = {Claudia Bernardi and Viola Müller and Biljana Stojić and Vilhelm Vilhelmsson},
year = {2023},
date = {2023-01-01},
booktitle = {Moving Workers: Historical Perspectives on Labour, Coercion and Im/Mobilities},
keywords = {},
pubstate = {published},
tppubtype = {inbook}
}
2.
Papastefanaki, Leda; Kabadayı, M. Erdem (Ed.)
Working in Greece and Turkey: A Comparative Labour History from Empires to Nation States, 1840–1940 Collection
2022.
@collection{nokey,
title = {Working in Greece and Turkey: A Comparative Labour History from Empires to Nation States, 1840–1940},
editor = {Leda Papastefanaki and M. Erdem Kabadayı},
year = {2022},
date = {2022-01-01},
series = {International Studies in Social History},
abstract = {As was the case in many other countries, it was only in the early years of this century that Greek and Turkish labour historians began to systematically look beyond national borders to investigate their intricately interrelated histories. The studies in Working in Greece and Turkey provide an overdue exploration of labour history on both sides of the Aegean, before as well as after the fall of the Ottoman Empire. Deploying the approaches of global labour history as a framework, this volume presents transnational, transcontinental,
and diachronic comparisons that illuminate the shared history of Greece and Turkey.
},
keywords = {},
pubstate = {published},
tppubtype = {collection}
}
As was the case in many other countries, it was only in the early years of this century that Greek and Turkish labour historians began to systematically look beyond national borders to investigate their intricately interrelated histories. The studies in Working in Greece and Turkey provide an overdue exploration of labour history on both sides of the Aegean, before as well as after the fall of the Ottoman Empire. Deploying the approaches of global labour history as a framework, this volume presents transnational, transcontinental,
and diachronic comparisons that illuminate the shared history of Greece and Turkey.
and diachronic comparisons that illuminate the shared history of Greece and Turkey.
3.
Akdemir, Ayşegül
“Put me on to a male agent”: Emotional labour and gender in call centres. Journal Article
In: Current Sociology, Online First, 2022.
@article{nokey,
title = {“Put me on to a male agent”: Emotional labour and gender in call centres.},
author = {Ayşegül Akdemir},
year = {2022},
date = {2022-01-01},
journal = {Current Sociology, Online First},
abstract = {This article aims to shed light on the gender dynamics in the context of performing emotional labor in Turkish call centers. Based on qualitative interviews, this study aimed to illuminate how gender is done and undone, providing a perspective on the relationship between gender and emotional labor in call centers, a highly gendered and interactional line of work. Gender relations are complex and gender performativity in call center work allows us to observe different ways in which employees do and undo gender. This study reveals that female employees are more inclined to undo gender and display competence as a work strategy to elevate their position, whereas male employees struggle between job demands and adhering to masculine norms.
},
keywords = {},
pubstate = {published},
tppubtype = {article}
}
This article aims to shed light on the gender dynamics in the context of performing emotional labor in Turkish call centers. Based on qualitative interviews, this study aimed to illuminate how gender is done and undone, providing a perspective on the relationship between gender and emotional labor in call centers, a highly gendered and interactional line of work. Gender relations are complex and gender performativity in call center work allows us to observe different ways in which employees do and undo gender. This study reveals that female employees are more inclined to undo gender and display competence as a work strategy to elevate their position, whereas male employees struggle between job demands and adhering to masculine norms.
4.
Papastefanaki, Leda; Kabadayı, Erdem M. (Ed.)
Working in Greece and Turkey: A Comparative Labour History from Empires to Nation States, 1840–1940 Bachelor Thesis
2020.
@bachelorthesis{nokey,
title = {Working in Greece and Turkey: A Comparative Labour History from Empires to Nation States, 1840–1940},
editor = {Leda Papastefanaki and Erdem M. Kabadayı},
year = {2020},
date = {2020-01-01},
abstract = {As was the case in many other countries, it was only in the early years of this century that Greek and Turkish labour historians began to systematically look beyond national borders to investigate their intricately interrelated histories. The 14 studies in “Working in Greece and Turkey” provide an overdue exploration of labour history on both sides of the Aegean, before as well as after the fall of the Ottoman Empire. Deploying the approaches of global labour history as a framework, this volume presents transnational, transcontinental, and diachronic comparisons that illuminate the shared history of Greece and Turkey.
},
keywords = {},
pubstate = {published},
tppubtype = {bachelorthesis}
}
As was the case in many other countries, it was only in the early years of this century that Greek and Turkish labour historians began to systematically look beyond national borders to investigate their intricately interrelated histories. The 14 studies in “Working in Greece and Turkey” provide an overdue exploration of labour history on both sides of the Aegean, before as well as after the fall of the Ottoman Empire. Deploying the approaches of global labour history as a framework, this volume presents transnational, transcontinental, and diachronic comparisons that illuminate the shared history of Greece and Turkey.
5.
Narlı, Nilüfer; Akdemir, Ayşegül
Female Emotional Labour in Turkish Call Centres: Smiling Voices Despite Low Job Satisfaction Journal Article
In: Sociological Research Online, vol. 24, iss. 3, pp. 278-296, 2019.
@article{nokey,
title = {Female Emotional Labour in Turkish Call Centres: Smiling Voices Despite Low Job Satisfaction},
author = {Nilüfer Narlı and Ayşegül Akdemir},
year = {2019},
date = {2019-01-01},
urldate = {2019-01-01},
journal = {Sociological Research Online},
volume = {24},
issue = {3},
pages = {278-296},
abstract = {This study examines emotional labour practices of Turkey’s growing call centre business in which mainly women are employed in precarious conditions. The findings reveal that providing emotional labour to customers is an important but undervalued aspect of work and that the external conditions of work life (especially unemployment threat) diminish the workers’ power to resist the work conditions.
},
keywords = {},
pubstate = {published},
tppubtype = {article}
}
This study examines emotional labour practices of Turkey’s growing call centre business in which mainly women are employed in precarious conditions. The findings reveal that providing emotional labour to customers is an important but undervalued aspect of work and that the external conditions of work life (especially unemployment threat) diminish the workers’ power to resist the work conditions.
6.
Özbek, Müge Telci
"Disorderly Women" and the Politics of Urban Space in Early Twentieth-Century Istanbul, 1900-1914 Book Chapter
In: Cronin, Stephanie (Ed.): Crime, Poverty and Survival in the Middle East and North Africa: The 'Dangerous Classes' since 1800, pp. 51-64, 2019.
@inbook{nokey,
title = {"Disorderly Women" and the Politics of Urban Space in Early Twentieth-Century Istanbul, 1900-1914},
author = {Müge Telci Özbek},
editor = {Stephanie Cronin},
year = {2019},
date = {2019-01-01},
booktitle = {Crime, Poverty and Survival in the Middle East and North Africa: The 'Dangerous Classes' since 1800},
pages = {51-64},
keywords = {},
pubstate = {published},
tppubtype = {inbook}
}
7.
Narlı, Nilüfer; Akdemir, Ayşegül
Job Satisfaction in Turkish Call Centres Book Chapter
In: Babacan, Hasan; Premovic, Marijan (Ed.): Academic Studies in Social, Human and Administrative Sciences, pp. 101-123, 2018.
@inbook{nokey,
title = {Job Satisfaction in Turkish Call Centres},
author = {Nilüfer Narlı and Ayşegül Akdemir },
editor = {Hasan Babacan and Marijan Premovic},
year = {2018},
date = {2018-01-01},
urldate = {2018-01-01},
booktitle = {Academic Studies in Social, Human and Administrative Sciences},
pages = {101-123},
abstract = {This study deals with the working conditions of women working in call centres. The statistical data is based on Turkey’s 6 large cities. The findings reveal that wages, working hours and night shifts are the biggest factors that lower workers’ job satisfaction. In addition the longer women work in the sector, the less satisfied they are with the work.
},
keywords = {},
pubstate = {published},
tppubtype = {inbook}
}
This study deals with the working conditions of women working in call centres. The statistical data is based on Turkey’s 6 large cities. The findings reveal that wages, working hours and night shifts are the biggest factors that lower workers’ job satisfaction. In addition the longer women work in the sector, the less satisfied they are with the work.
8.
Özbek, Müge Telci
The Regulation of Prostitution in Beyoğlu, 1875-1915 Journal Article
In: Middle Eastern Studies, vol. 46, iss. 4, 2010.
@article{nokey,
title = {The Regulation of Prostitution in Beyoğlu, 1875-1915},
author = {Müge Telci Özbek},
year = {2010},
date = {2010-01-01},
journal = {Middle Eastern Studies},
volume = {46},
issue = {4},
abstract = {This study examines the development and nature of the regulation of prostitution in Beyoğlu during the late Ottoman Empire with special emphasis on the way the regulationist regime reinforced existing patterns of class and gender domination. The regulation of prostitution became a matter of urgency in the last decades of the nineteenth century in Istanbul, particularly in Beyoğlu, the cosmopolitan center of the city.},
keywords = {},
pubstate = {published},
tppubtype = {article}
}
This study examines the development and nature of the regulation of prostitution in Beyoğlu during the late Ottoman Empire with special emphasis on the way the regulationist regime reinforced existing patterns of class and gender domination. The regulation of prostitution became a matter of urgency in the last decades of the nineteenth century in Istanbul, particularly in Beyoğlu, the cosmopolitan center of the city.
2023
Özbek, Müge Telci
Keeping Domestic Workers Dependent in Early Twentieth-Century Istanbul Book Chapter
In: Bernardi, Claudia; Müller, Viola; Stojić, Biljana; Vilhelmsson, Vilhelm (Ed.): Moving Workers: Historical Perspectives on Labour, Coercion and Im/Mobilities, 2023.
Tags: 20th century, dependency, domestic service, migration and mobility, turkey
@inbook{nokey,
title = {Keeping Domestic Workers Dependent in Early Twentieth-Century Istanbul},
author = {Müge Telci Özbek},
editor = {Claudia Bernardi and Viola Müller and Biljana Stojić and Vilhelm Vilhelmsson},
year = {2023},
date = {2023-01-01},
booktitle = {Moving Workers: Historical Perspectives on Labour, Coercion and Im/Mobilities},
keywords = {20th century, dependency, domestic service, migration and mobility, turkey},
pubstate = {published},
tppubtype = {inbook}
}
2022
Papastefanaki, Leda; Kabadayı, M. Erdem (Ed.)
Working in Greece and Turkey: A Comparative Labour History from Empires to Nation States, 1840–1940 Collection
2022.
Abstract | Tags: 19th century, 20th century, global labour history, greece, nation state, ottoman empire, turkey
@collection{nokey,
title = {Working in Greece and Turkey: A Comparative Labour History from Empires to Nation States, 1840–1940},
editor = {Leda Papastefanaki and M. Erdem Kabadayı},
year = {2022},
date = {2022-01-01},
series = {International Studies in Social History},
abstract = {As was the case in many other countries, it was only in the early years of this century that Greek and Turkish labour historians began to systematically look beyond national borders to investigate their intricately interrelated histories. The studies in Working in Greece and Turkey provide an overdue exploration of labour history on both sides of the Aegean, before as well as after the fall of the Ottoman Empire. Deploying the approaches of global labour history as a framework, this volume presents transnational, transcontinental,
and diachronic comparisons that illuminate the shared history of Greece and Turkey.
},
keywords = {19th century, 20th century, global labour history, greece, nation state, ottoman empire, turkey},
pubstate = {published},
tppubtype = {collection}
}
As was the case in many other countries, it was only in the early years of this century that Greek and Turkish labour historians began to systematically look beyond national borders to investigate their intricately interrelated histories. The studies in Working in Greece and Turkey provide an overdue exploration of labour history on both sides of the Aegean, before as well as after the fall of the Ottoman Empire. Deploying the approaches of global labour history as a framework, this volume presents transnational, transcontinental,
and diachronic comparisons that illuminate the shared history of Greece and Turkey.
and diachronic comparisons that illuminate the shared history of Greece and Turkey.
Akdemir, Ayşegül
“Put me on to a male agent”: Emotional labour and gender in call centres. Journal Article
In: Current Sociology, Online First, 2022.
Abstract | Tags: emotional labour, gender, qualitative research, sociology, turkey
@article{nokey,
title = {“Put me on to a male agent”: Emotional labour and gender in call centres.},
author = {Ayşegül Akdemir},
year = {2022},
date = {2022-01-01},
journal = {Current Sociology, Online First},
abstract = {This article aims to shed light on the gender dynamics in the context of performing emotional labor in Turkish call centers. Based on qualitative interviews, this study aimed to illuminate how gender is done and undone, providing a perspective on the relationship between gender and emotional labor in call centers, a highly gendered and interactional line of work. Gender relations are complex and gender performativity in call center work allows us to observe different ways in which employees do and undo gender. This study reveals that female employees are more inclined to undo gender and display competence as a work strategy to elevate their position, whereas male employees struggle between job demands and adhering to masculine norms.
},
keywords = {emotional labour, gender, qualitative research, sociology, turkey},
pubstate = {published},
tppubtype = {article}
}
This article aims to shed light on the gender dynamics in the context of performing emotional labor in Turkish call centers. Based on qualitative interviews, this study aimed to illuminate how gender is done and undone, providing a perspective on the relationship between gender and emotional labor in call centers, a highly gendered and interactional line of work. Gender relations are complex and gender performativity in call center work allows us to observe different ways in which employees do and undo gender. This study reveals that female employees are more inclined to undo gender and display competence as a work strategy to elevate their position, whereas male employees struggle between job demands and adhering to masculine norms.
2020
Papastefanaki, Leda; Kabadayı, Erdem M. (Ed.)
Working in Greece and Turkey: A Comparative Labour History from Empires to Nation States, 1840–1940 Bachelor Thesis
2020.
Abstract | Tags: 19th century, 20th century, global labour history, greece, ottoman empire, turkey
@bachelorthesis{nokey,
title = {Working in Greece and Turkey: A Comparative Labour History from Empires to Nation States, 1840–1940},
editor = {Leda Papastefanaki and Erdem M. Kabadayı},
year = {2020},
date = {2020-01-01},
abstract = {As was the case in many other countries, it was only in the early years of this century that Greek and Turkish labour historians began to systematically look beyond national borders to investigate their intricately interrelated histories. The 14 studies in “Working in Greece and Turkey” provide an overdue exploration of labour history on both sides of the Aegean, before as well as after the fall of the Ottoman Empire. Deploying the approaches of global labour history as a framework, this volume presents transnational, transcontinental, and diachronic comparisons that illuminate the shared history of Greece and Turkey.
},
keywords = {19th century, 20th century, global labour history, greece, ottoman empire, turkey},
pubstate = {published},
tppubtype = {bachelorthesis}
}
As was the case in many other countries, it was only in the early years of this century that Greek and Turkish labour historians began to systematically look beyond national borders to investigate their intricately interrelated histories. The 14 studies in “Working in Greece and Turkey” provide an overdue exploration of labour history on both sides of the Aegean, before as well as after the fall of the Ottoman Empire. Deploying the approaches of global labour history as a framework, this volume presents transnational, transcontinental, and diachronic comparisons that illuminate the shared history of Greece and Turkey.
2019
Narlı, Nilüfer; Akdemir, Ayşegül
Female Emotional Labour in Turkish Call Centres: Smiling Voices Despite Low Job Satisfaction Journal Article
In: Sociological Research Online, vol. 24, iss. 3, pp. 278-296, 2019.
Abstract | Tags: emotional labour, gender, qualitative research, sociology, turkey, working conditions
@article{nokey,
title = {Female Emotional Labour in Turkish Call Centres: Smiling Voices Despite Low Job Satisfaction},
author = {Nilüfer Narlı and Ayşegül Akdemir},
year = {2019},
date = {2019-01-01},
urldate = {2019-01-01},
journal = {Sociological Research Online},
volume = {24},
issue = {3},
pages = {278-296},
abstract = {This study examines emotional labour practices of Turkey’s growing call centre business in which mainly women are employed in precarious conditions. The findings reveal that providing emotional labour to customers is an important but undervalued aspect of work and that the external conditions of work life (especially unemployment threat) diminish the workers’ power to resist the work conditions.
},
keywords = {emotional labour, gender, qualitative research, sociology, turkey, working conditions},
pubstate = {published},
tppubtype = {article}
}
This study examines emotional labour practices of Turkey’s growing call centre business in which mainly women are employed in precarious conditions. The findings reveal that providing emotional labour to customers is an important but undervalued aspect of work and that the external conditions of work life (especially unemployment threat) diminish the workers’ power to resist the work conditions.
Özbek, Müge Telci
"Disorderly Women" and the Politics of Urban Space in Early Twentieth-Century Istanbul, 1900-1914 Book Chapter
In: Cronin, Stephanie (Ed.): Crime, Poverty and Survival in the Middle East and North Africa: The 'Dangerous Classes' since 1800, pp. 51-64, 2019.
Tags: 20th century, gender, ottoman empire, turkey, urbanity
@inbook{nokey,
title = {"Disorderly Women" and the Politics of Urban Space in Early Twentieth-Century Istanbul, 1900-1914},
author = {Müge Telci Özbek},
editor = {Stephanie Cronin},
year = {2019},
date = {2019-01-01},
booktitle = {Crime, Poverty and Survival in the Middle East and North Africa: The 'Dangerous Classes' since 1800},
pages = {51-64},
keywords = {20th century, gender, ottoman empire, turkey, urbanity},
pubstate = {published},
tppubtype = {inbook}
}
2018
Narlı, Nilüfer; Akdemir, Ayşegül
Job Satisfaction in Turkish Call Centres Book Chapter
In: Babacan, Hasan; Premovic, Marijan (Ed.): Academic Studies in Social, Human and Administrative Sciences, pp. 101-123, 2018.
Abstract | Tags: quantitative research, sociology, turkey, working conditions
@inbook{nokey,
title = {Job Satisfaction in Turkish Call Centres},
author = {Nilüfer Narlı and Ayşegül Akdemir },
editor = {Hasan Babacan and Marijan Premovic},
year = {2018},
date = {2018-01-01},
urldate = {2018-01-01},
booktitle = {Academic Studies in Social, Human and Administrative Sciences},
pages = {101-123},
abstract = {This study deals with the working conditions of women working in call centres. The statistical data is based on Turkey’s 6 large cities. The findings reveal that wages, working hours and night shifts are the biggest factors that lower workers’ job satisfaction. In addition the longer women work in the sector, the less satisfied they are with the work.
},
keywords = {quantitative research, sociology, turkey, working conditions},
pubstate = {published},
tppubtype = {inbook}
}
This study deals with the working conditions of women working in call centres. The statistical data is based on Turkey’s 6 large cities. The findings reveal that wages, working hours and night shifts are the biggest factors that lower workers’ job satisfaction. In addition the longer women work in the sector, the less satisfied they are with the work.
2010
Özbek, Müge Telci
The Regulation of Prostitution in Beyoğlu, 1875-1915 Journal Article
In: Middle Eastern Studies, vol. 46, iss. 4, 2010.
Abstract | Tags: 19th century, 20th century, class, gender, ottoman empire, prostitution, turkey
@article{nokey,
title = {The Regulation of Prostitution in Beyoğlu, 1875-1915},
author = {Müge Telci Özbek},
year = {2010},
date = {2010-01-01},
journal = {Middle Eastern Studies},
volume = {46},
issue = {4},
abstract = {This study examines the development and nature of the regulation of prostitution in Beyoğlu during the late Ottoman Empire with special emphasis on the way the regulationist regime reinforced existing patterns of class and gender domination. The regulation of prostitution became a matter of urgency in the last decades of the nineteenth century in Istanbul, particularly in Beyoğlu, the cosmopolitan center of the city.},
keywords = {19th century, 20th century, class, gender, ottoman empire, prostitution, turkey},
pubstate = {published},
tppubtype = {article}
}
This study examines the development and nature of the regulation of prostitution in Beyoğlu during the late Ottoman Empire with special emphasis on the way the regulationist regime reinforced existing patterns of class and gender domination. The regulation of prostitution became a matter of urgency in the last decades of the nineteenth century in Istanbul, particularly in Beyoğlu, the cosmopolitan center of the city.